At Alumicraft, accessible from https://alumicraft.com, one of our main priorities is the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, and your choices regarding that information.

1. Information We Collect

If you place an order through our website, we collect information necessary to process that order, including your name, shipping address, email address, phone number, and payment information. Payment information is processed securely and is not stored on our servers.

If you contact us directly, or use one of our “Request This Build” or CNC quote forms, we collect the information you provide, such as your name, email address, phone number, the details of your request, and any photos or files you choose to upload.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill orders, including shipping and order-related communication
• Respond to quote requests and build inquiries
• Provide customer support
• Improve and maintain our website
• Send you service-related emails (such as order confirmations or follow-up on a request you submitted)

We do not sell or rent your personal information to third parties.

3. Order and Request Records

When you submit an order or a quote request, we keep a record of your submission (including any uploaded files) so we can follow up with you and track the status of your request. These records are stored securely and are only accessible to Alumicraft staff.

4. Log Files

Like most websites, Alumicraft uses log files. These log visitor information automatically, including IP addresses, browser type, internet service provider, date/time stamps, and referring/exit pages. This information is not linked to anything personally identifiable and is used only for administering the site.

5. Cookies

Our website may use cookies to support standard site functionality, such as remembering items in your shopping cart. We do not currently use cookies for advertising or analytics tracking.

6. Third-Party Services

We use third-party services to operate parts of our website and process orders (such as our hosting provider and, when you check out, a payment processor). These third parties have their own privacy policies governing how they handle your information, and we encourage you to review them.

7. Data Security

We take reasonable steps to protect the information you provide to us. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Your Choices

You may contact us at any time to ask what information we have on file for you, request corrections, or request that we delete your information, subject to any recordkeeping we’re required to retain for order/tax purposes.

9. Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

10. Contact Us

If you have questions about this Privacy Policy, contact us at dan@alumicraft.com or 814-742-7405.